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Thomas Neal, MD

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Thomas Neal, MD
(6 Reviews)
> Get Phone Number & Directions
3621 22nd St Lubbock, TX 79410
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.168.173
April 09, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider have helpful information available online?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by sassy lady xxx.xxx.21.119
January 31, 2013
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.6.89
October 18, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
April 28, 2011
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
April 08, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
March 24, 2011
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Map and Directions
3621 22nd St, Lubbock, TX 79410