Mark Nielsen, MD

Mark Nielsen, MD
Nielsen Urology 522 Russell Blvd Nacogdoches, TX 75965
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this urologist's staff friendly?
They were decent
by john xxx.xxx.191.62
September 10, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you spend a lot of time in the waiting room at this urologist's office?
No, my appointment started at the scheduled time
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
How would you compare this urologist to others in his/her field that you have visited?
Fairly Average
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.81.127
March 13, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.45.46
June 23, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you leave the office feeling satisfied with your visit?
Completely!
Does this urologist use current and safe equipment?
Yes, the equipment is very advanced!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
January 18, 2012
Were you able to get answers to simple questions from this urologist without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was this provider's office easy to locate?
Fairly Easy
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
September 27, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this urologist seem up-to-date with the current advancements in their field?
Yes
by Anonymous
September 22, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
April 11, 2011
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