Benjamin Rosenthal, MD

Benjamin Rosenthal, MD
Ashford Pediatric Assoc 14730 Barryknoll Ln Houston, TX 77079
Add a Review

Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Would you recommend this doctor to others?
I Already Have
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Extremely Friendly
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
by Anonymous xxx.xxx.113.71
April 04, 2014
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider remember you by name?
Sometimes, but not always
Was the waiting area spacious?
Yes
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
by Anonymous xxx.xxx.61.10
October 11, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider answer all of your questions?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
by gricelda xxx.xxx.178.34
December 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.233.254
September 14, 2012
I'm picky about pediatricians. Want one who will listen to me, respect me and my child and be thoughtful about providing medication. i don't want to jump straight to drugs. Want a pediatrician who answers questions and will work with me. i want a pediatrician who understands that some of my chidlren have a delayed vaccination schedule. i didn't realize how very difficult this would be to find when we moved to Houston. we were so thrilled with this office. we saw Dr Romina. She was wonderful. we are so glad to finaly have a pediatrician we love!

The bonus is the office staff! they are prompt, friendly and easy to work with. Maybe it's a little thing, but when I scehduled appointments for my twins they offered to copy some of hte paperwork that will be the same for both girls. that seems so simple and logical, but I can't tell you how rare common sense is in office staff.

A total win for us.
by Britt xxx.xxx.41.222
August 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.245.201
July 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.74.16
May 30, 2012
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. The chairs in the waiting room were pretty standard I suppose. They served their purpose while we were waiting, but it would have been nice if my child and I were a little more comfortable.
I was left in the appointment room by myself, but they eventually returned. The office was easy enough to find. Whenever I've asked for more information about something I was wondering about, they've never made me feel like my question was irrelevant or stupid. They've always been very understanding.
by frank
February 28, 2012
When we walked into the examining room, I was so happy to see that they had taken the time to make the examining rooms bright and child-friendly. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by dale
February 21, 2012
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I love the way that they interact with both me and my child every time we visit. They always respect my child's individuality and make an extra effort to always include them. Whenever I asked them for more information about anything, they were happy to take the time to give me as much information as I wanted. They made me feel like every question I had was important. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them.
by Maxine Gardner Family
February 21, 2012
Add a Review