Frank Lane, MD

Frank Lane, MD
Psychiatry;Addiction Psy;Adolescent 368 Casa Linda Plz Dallas, TX 75218
Add a Review

Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this provider prominently display their diplomas or business license?
Yes
Did this psychiatrist have reasonable prices?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 15, 2011
Was this psychiatrist's office clean?
Yes everything was neat and sterile
Was this provider's office easy to locate?
Fairly Easy
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
September 10, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this psychiatrist's staff friendly?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
September 02, 2011
Did this psychiatrist have reasonable prices?
Yes
Did this psychiatrist rush your appointment?
No
Was this provider's office easy to locate?
Fairly Easy
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office clean?
It was satisfactory
by Anonymous
July 16, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this psychiatrist's office clean?
Yes! I was amazed at how clean it was!
Was this psychiatrist's staff friendly?
Yes, they went above and beyond
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
May 24, 2011
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Does this provider have helpful information available online?
No, just a basic listings page
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Was it easy to make an appointment with this psychiatrist?
Yes
by Anonymous
May 05, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Did you feel judged or criticized by this psychiatrist?
No, they were respectful and understanding
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
April 27, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this psychiatrist again?
Without a doubt!
Did you spend a lot of time in the waiting room at this psychiatrist's office?
No, my appointment started at the scheduled time
by Anonymous
March 22, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider have bad breath?
Not at all, I didn't notice a smell.
by Anonymous
March 08, 2011
I felt like I'd had a rectal exam. The most disturbing thing I experienced was Dr. Lane's mocking attitude towards my religious background and beliefs. I got the impression the diagnosis I've had for many years confirmed by 2 very very good psychiatrists who saw me for extended periods of time was under question. The whole experience was ridiculous. I wouldn't send a dog to see Dr. Lane.
by Anonymous
March 05, 2011
Add a Review