Susan Garton, DO

Susan Garton, DO
ASCEND FAMILY AND WELLNESS CARE 540 MADISON OAK STE 340 San Antonio, TX 78258
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Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.97.233
April 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Brigid Ann Ryberg xxx.xxx.254.227
March 22, 2012
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider rush your appointment?
No
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
February 24, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
January 31, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
January 29, 2012
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Kendra Rodriguez
January 17, 2012
I've been a patient of dr Garton for about 5 years... She is so wonderful!! She was able to accurately diagnose my condition after only a few visits and tests, while three other drs simply didn't listen to my symptoms .. They just gave medicine for symptoms... Dr Gartons personality is great too.. She spends time with her patients, getting to know them... With her, it's about quality, not quantity... I highly recommend her to anyone!!
by Jamie B.
January 13, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
January 09, 2012
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.
by VHH
August 05, 2011
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