Steven Fein, MD

Steven Fein, MD
Digestive Health Center 4001 Preston 125 Pasadena, TX 77505
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Staff is rude and unprofessional; wait time from scheduled appointment well over an hour; refused to give an estimated time of when I would be seen; no apology just shrugged shoulders and threw arms up in air
by Jo xxx.xxx.96.111
March 07, 2016
He did my endoscopy and he was patient with my anxiety and kind. His office is always is busy so it's hard to see him but his P.A. is smart but kind of impatient but not rude. Overall I do like them.
by Out of towner xxx.xxx.230.36
February 17, 2016
My experience with this place is horrible. I visited Dr. Julie Erps (one of the doctors in Dr. Fein's office) twice. First time I arrived the office 30mins earlier to fill out forms. And they made me wait 3-4 HOURS in a small cold office before I could talk to Dr. Erps. I was pretty angry but thought that was probably b/c of too many patients at the end of year. the 2nd time I still waited for more than 2 HOURS. Dr. Erps came in and only talked for less than 5 mins. I have never had such terrible experience with a doctor's office. Their staff is terrible too. No one picked the phone if you were not to make appointment and they will never call you back if you leave message. I will not go back to this office again.
by Amy xxx.xxx.243.5
February 21, 2015
Great doctor. Cares about his patients!
by Patient xxx.xxx.90.76
November 09, 2014
Would you recommend this doctor to others?
I Already Have
Did this doctor answer all of your questions?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Friendly Enough
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.228.62
November 05, 2014
Dr Fein was very upfront with any concerns we had. Would recommend him again and again.
by Teresa Soliz xxx.xxx.46.3
October 01, 2014
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Was this doctor friendly?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were the staff members able to answer your questions?
Yes
by Anonymous xxx.xxx.190.211
August 30, 2014
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.253.254
October 04, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Was it easy to make an appointment with this provider?
Yes
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.81.114
September 13, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this gastroenterologist's staff friendly?
Yes, they went above and beyond
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this gastroenterologist friendly?
Extremely Friendly
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.172.4
May 02, 2013
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