Richard Townsend

Wellness.com Featured Provider
Richard Townsend
Richard Townsend, MD Office

(972) 235-3804

1001 East Buckingham Rd Suite 110 Richardson, TX 75081
Add a Review

Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by J Tate xxx.xxx.162.50
April 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.48.159
March 21, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
March 01, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was the waiting area spacious?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
February 18, 2012
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Would you refer this provider to a family or friend?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
December 06, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
October 24, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
June 08, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
May 26, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you going to visit this provider again?
Without a doubt!
by Anonymous
April 11, 2011
Does this provider use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
March 16, 2011
Add a Review
Business Hours
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
Sunday:Closed