Richard Townsend

Wellness.com Featured Provider
Richard Townsend
Richard Townsend, MD Office

(972) 235-3804

1001 East Buckingham Rd Suite 110 Richardson, TX 75081
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
by Anonymous
July 15, 2022
by Anonymous
May 07, 2022
by Anonymous
April 03, 2022
by Anonymous
March 07, 2022
by Anonymous
February 14, 2022
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.246.82
October 10, 2013
Are you going to visit this provider again?
Without a doubt!
Did this provider use excessive foul language?
No
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.192.248
June 20, 2013
I have been going to this office for several years, and have been very happy with the care I have received. They are always willing to answer questions, and guide me through our medical maze.
by Anonymous xxx.xxx.58.74
May 06, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by B.THOMAS xxx.xxx.26.106
August 09, 2012

This doctors practice has gotten too large. He has 2 nurse practitioners and I was assigned to one of them. I have Blue Cross Blue Shield and have NEVER had a problem with billing. This doctor and his nurse practitioners dont bill in-house they send it out. The Nurse wrongly coded my lab work and the "billing service" was of no help. My insurance, Blue Cross Blue Shield said they would be happy to pay for the bills that were due to diagnose me if the nurse would recode the procedures to accurately reflect the nature of the tests. After getting their assurances that this would be done I got a bill from a collection agency yesterday. STAY AWAY FROM THIS PRACTICE UNLESS YOU HAVE THE MONEY TO PAY FOR THEIR INCOMPETENCE.
by Rocks xxx.xxx.41.200
April 28, 2012
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Business Hours
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
Sunday:Closed