Directory > Providers > Doctor > Family Doctor > TX > Plano > Robert Cook, MD > Reviews

Robert Cook, MD

Nearby

Family Doctors

Heli Niemi, MD

Plano, TX

Melanie Mary Vettimattam, MD

Plano, TX

North Texas Family Medicine

Plano, TX

Paulina Thanawala, DO

Plano, TX
Get Featured on Wellness.com > Learn More
Robert Cook, MD
(18 Reviews)
> Get Phone Number & Directions
6124 W Parker Rd Ste 138 Plano, TX 75093
Add a Review

Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this provider have reasonable prices?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.86.99
January 06, 2014
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.42.16
October 27, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Would you recommend this family doctor to others?
I Already Have
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Susan xxx.xxx.215.19
March 07, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.114.132
August 16, 2012
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous
March 02, 2012
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. The office was very easy to locate. I didn't have any trouble finding it at all. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified.
by DJL
January 27, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
January 13, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
December 17, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
November 09, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was the waiting area spacious?
Yes, extremely spacious
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
November 09, 2011
Add a Review
Map and Directions
6124 W Parker Rd Ste 138, Plano, TX 75093