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Augusto Castrillon, MD

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Augusto Castrillon, MD
Castrillon Family Clinic
(11 Reviews)
> Get Phone Number & Directions
1300 S. Bryan Rd. Ste 100 Mission, TX 78572
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor friendly?
Extremely Friendly
How would you rate your experience with this provider?
The best
by marlipe1 xxx.xxx.241.209
May 24, 2014
Was this family doctor's staff friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this family doctor friendly?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.202.3
November 26, 2012
Does this provider promptly return your phone calls?
Yes
Was this provider's office easy to locate?
Only with clear directions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
February 29, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Would you recommend this family doctor to others?
If I Had To
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too loud?
No, it wasn't too loud
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
January 26, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Sure
by Anonymous
January 20, 2012
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider remember you by name?
Sometimes, but not always
Was this family doctor friendly?
Friendly Enough
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
December 28, 2011
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Was this provider's staff friendly?
Not Really
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
November 20, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Would you recommend this family doctor to others?
I Already Have
by Anonymous
August 16, 2011
They paid close attention to me and all of my questions were answered. I don't know of anywhere else that would've taken better care of me. I had a great experience. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs.
by mj
June 27, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
March 08, 2011
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Map and Directions
1300 S. Bryan Rd. Ste 100, Mission, TX 78572