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Prospero Arante, MD

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Prospero Arante, MD
Lumberton Family Clinic
(10 Reviews)
> Get Phone Number & Directions
344 S Main St Lumberton, TX 77657
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Consumer Feedback

(10 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Value
3 star average for Value
Was this family doctor's staff friendly?
No, they were rude
Did you feel that your visit with the provider was time well spent?
No
Is this provider easy to reach in an emergency?
No
Did this family doctor answer all of your questions?
No, I left confused and frustrated
Was this family doctor friendly?
Not at all
by Anonymous xxx.xxx.234.235
March 24, 2014
Sadly, nearly every time I use this office I leave feeling very uncomfortable and worried that my children or I may have just contracted something from the other patrons. The office seems to attract the lowest of the low when it comes to patients. Many of them are downright filthy and it is not unusual to sit in there and listen to foul mouthed conversations of those waiting. Now, this is not necessarily the fault of the staff but certainly something to consider if you are taking your children.

On top of this, I have never waited less than 45 minutes so as you can imagine, come the end of my time in the waiting room I am fairly sick and tired of being in the same room as the type of people I have just described.

Dr. Arante is polite enough. Not particularly personable but that doesn't bother me. As has been mentioned by a previous reviewer though, it is very difficult to actually get any real information. Example: We were once directed onto the local hospital for x-rays without actually being told what the suspected illness was. I figured out that he though my son might have pneumonia when I looked at the take home paperwork provided while waiting at the hospital.

The staff was not originally friendly. I think that after putting up with the types of patients that I already described, the staff has just gotten to the point of providing terse responses and keeping their heads low to get through the day. After we used the clinic a few times though, the ladies there really warmed up to my younger son and will talk to him while we are waiting. This is nice as it acts as a distraction during our long waits.

After many trips here I have finally changed my family doctor through my insurance. I feel that there is indeed better out there. Hopefully going to a true doctor office instead of a catch all clinic will mean a higher quality of fellow patients translating into a friendlier, cleaner and less foul mouthed waiting room.
by CLM xxx.xxx.250.11
February 25, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.29.246
February 23, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.174.148
June 15, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.197.174
June 07, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's staff friendly?
Not Really
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
February 13, 2012
Have been using Dr.Arante for a few years now. Took son in and doctor was asking me what I wanted him to do . Symptoms were of strep throat which he was on antibiotics for a week. Said the sore throat was due to cough. Bedside manner was somewhat unprofessional, will be taking my child to a more concerned and educated professional doctor.
by JK
October 18, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider give unbiased advice?
Yes
by Anonymous
September 15, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
April 07, 2011
I went to see Dr. Arante for a suspected skin cancer. He refused to listen to me. He is so rude and unprofessional. He told me I didn't know what I was talking about. He said that I was lying. Well a month later I went back but the skin cancer had spread. He then would listen to me and finally ordered a biopsy. He is the rude and mean. But his office manager Kathy is worst. She is very unprofessional and rude. I have never met a more hostile person in my life. You have been warned.
by musicdean
July 31, 2010
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Map and Directions
344 S Main St, Lumberton, TX 77657