Donna Hand, DO

Donna Hand, DO
PO Box 1509 Lindale, TX 75771
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Great medical service there, if you don't mind the wait. Dr. Hand is a very patient, sweet lady. She actually spends the time with you to decide what the best treatment is. I have made her my primary Dr.
by Lisa xxx.xxx.63.186
September 15, 2015
Was this family doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this family doctor to others?
I Already Have
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider take time with you at your appointment?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Susan xxx.xxx.76.121
February 21, 2014
Dr. Hand is always professional and personable. She is up on all the new procedures and medications. She courteously answers all questions and asks questions pertinent to your complaint or condition. The waiting area is rather small, but there is generally a seat available. Their staff is friendly and professional. There are no appointments and scheduling is first come first serve. Come early. They billed my insurance in a timely manner and I have never had any issues with getting my medications or refills. I would recommend Dr. Hand unconditionally.
by Judy B xxx.xxx.60.190
January 24, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Margaret xxx.xxx.94.55
October 20, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.249.169
June 26, 2012
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Don
February 27, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
February 22, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
May 13, 2011
Would you recommend this provider to others?
I Already Have
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Are you going to visit this provider again?
Without a doubt!
by Anonymous
May 11, 2011
Does this provider use current and safe equipment?
Yes
by Anonymous
April 28, 2011
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