Jana Marshall, MD

Jana Marshall, MD
Doctors For The Family 215 Oak Dr S Ste I Lake Jackson, TX 77566
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider late to your appointments?
No, they were on time
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.50.129
January 30, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Would you recommend this family doctor to others?
I Already Have
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider offer flexible appointment times?
Yes
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Allison xxx.xxx.135.249
November 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.135.249
September 11, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this family doctor friendly?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
February 06, 2012
Everyone in my community knows that they are the absolute best in the field. Their office equipment was in good shape and looked very current. I felt like everything was very safe. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. The chairs in the waiting room were of the highest quality. I was so comfortable while waiting for the appointment.
by Oystercreekdan
November 08, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
July 07, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. The chairs in the waiting room were not too comfortable. I didn't want to wait too long.
by joy
March 31, 2011
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