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Javier Saenz, MD

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Javier Saenz, MD
Saenz Medical Ctr
(7 Reviews)
> Get Phone Number & Directions
PO Box 1380 La Joya, TX 78560
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Consumer Feedback

(7 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by mary xxx.xxx.38.106
January 15, 2014
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was it easy to make an appointment with this provider?
Yes
by MichelleM xxx.xxx.34.3
July 29, 2013
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous xxx.xxx.247.57
April 26, 2013
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
by angel xxx.xxx.240.77
November 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.113.190
May 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.165.115
April 02, 2012
Their office was a little too loud. It wasn't unbearably loud but it was starting to hurt my ears. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They always made sure that I wasn't in any pain. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Robin Armenta
June 27, 2011
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Map and Directions
PO Box 1380, La Joya, TX 78560