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Paula Springer, MD

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Paula Springer, MD
(8 Reviews)
> Get Phone Number & Directions
8240 Antoine Dr Ste 102 Houston, TX 77088
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
1 star average for Staff
Recommended
3.5 star average for Recommended
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this family doctor friendly?
Extremely Friendly
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.225.64
October 13, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.249.92
April 10, 2013
I made an appointment 3 days in advance. I waited 45 minutes and finally went to frint desk to find out how much longer it would be. They told me they had a paitient having a heart attack and did not know when they could see me. I told them I would need to reschedule they did not even offer a new appointment and was shocked that I would not sit and wait until she could see me. I understand if you have a patient having a heart attack they are the primary patient but they could have told all of us in waiting room that they did not know when they would see us and offer an alternate appointment. I also do not understand if this person was having a heart attack why they were not contacting an ambulance. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. I called the next morning to see if they could re schedule me and they said they could not. That I would have to wait another day. They could have cared less about the way they treated me and when I told them I had waited the day before they said they were booked and that I could find another primarcy care physician. What great customer service right??? I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone.
by BRENDA SMITH xxx.xxx.241.1
February 22, 2013
They paid close attention to me and all of my questions were answered. The office was very easy to locate. I didn't have any trouble finding it at all. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by Nicole Eve
February 14, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
November 07, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
November 02, 2011
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
September 07, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Would you recommend this family doctor to others?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this family doctor use current and safe equipment?
Yes
by Anonymous
May 20, 2011
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Map and Directions
8240 Antoine Dr Ste 102, Houston, TX 77088