Marilyn Rafanan, MD

Marilyn Rafanan, MD
16111 Cairnway Dr Ste 170 Houston, TX 77084
Add a Review

Consumer Feedback

(45 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr. Rafanan is an excellent doctor who has treated both of my daughters and my granddaughter over many years. Both kids and adults are very comfortable with her, and you can generally get a same day appointment, which is pretty rare
by Michelle Wells xxx.xxx.18.60
March 27, 2015
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Is this provider easy to reach in an emergency?
Absolutely
Would you recommend this family doctor to others?
I Already Have
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Florrie Marshall xxx.xxx.104.202
March 16, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider always put the customer first?
Yes, they always put customers first
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.179.1
June 06, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office easy to locate?
Fairly Easy
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.183.125
May 21, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this family doctor's staff friendly?
Yes, they went above and beyond
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous xxx.xxx.217.167
May 14, 2013
The staff was wonderful. Dr. Rafanan is so caring and really works hard to get to the bottom of your problem. I had been to several offices, Urgent Cares and ERs and had several tests till she finally did a simple Vitamin D test and that was the problem! She really listened to me and was genuinely concerned about what I had to say. I would highly recommend this doctor. She honestly saved me and made me feel so much better.
by Anonymous xxx.xxx.227.181
March 30, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this family doctor friendly?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.55.239
March 19, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.21.50
March 05, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Would you recommend this family doctor to others?
I Already Have
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.4.69
January 29, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Smiley xxx.xxx.249.20
January 21, 2013
Add a Review