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Richard Male, DO

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Richard Male, DO
Physicians' Center
(27 Reviews)
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3721 Williams Dr Georgetown, TX 78628
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Consumer Feedback

(27 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this family doctor's staff friendly?
Yes, they went above and beyond
Was this provider's office too cold?
Yes, I was freezing
Did this provider listen to your input and concerns?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
August 01, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 25, 2011
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
July 15, 2011
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. I would never send my friends or family here. My experience here was truly horrifying. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business.
by Holly
June 01, 2011
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Was this provider friendly?
Polite Enough
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Anonymous
April 07, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I don't know of anywhere else that would've taken better care of me. I had a great experience. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything.
by Kathleen O'steen, RN
April 04, 2011
Did this provider answer all of your questions?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you feel safe in this provider's care?
Yes
Was it easy to make an appointment with this provider?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
March 12, 2011
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Map and Directions
3721 Williams Dr, Georgetown, TX 78628