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Todd Buchanan, MD

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Todd Buchanan, MD
(30 Reviews)
> Get Phone Number & Directions
PO Box 1183 Dripping Springs, TX 78620
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
September 12, 2011
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider have helpful information available online?
Yes
by Anonymous
August 25, 2011
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all.
by Beverly Collins
July 06, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
April 25, 2011
Did this provider answer all of your questions?
Yes
Does this provider offer flexible appointment times?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
April 25, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by Anne Thevenot
April 17, 2011
They were absolutely amazing and make others in the same field look like beginners. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by valorie crumley
April 13, 2011
Did this provider rush your appointment?
No
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider have helpful information available online?
Yes
by Anonymous
April 12, 2011
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. The office was very easy to locate. I didn't have any trouble finding it at all. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by Dury Giles
March 23, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
March 22, 2011
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Map and Directions
PO Box 1183, Dripping Springs, TX 78620