Todd Buchanan, MD

Todd Buchanan, MD
PO Box 1183 Dripping Springs, TX 78620
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by blancobarby@hotmail.com xxx.xxx.76.76
December 26, 2012
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous xxx.xxx.63.246
December 03, 2012
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous xxx.xxx.8.202
November 16, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.19.242
September 20, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.95.171
September 17, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was ok but didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left then when I came in. I thought they were supposed to be in the business of helping people. These people are what others refer to when they say our health care system is broken.
by sad n still sick xxx.xxx.86.205
September 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.60.83
August 02, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
December 05, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
October 25, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I was confident that they were using the latest treatment options and that they always take time to make sure I understand them. Dr. Buchanan and Nurse Practioner Christine are gems!
by SuzAnne
September 14, 2011
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