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Mary Nguyen , MD

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Mary Nguyen , MD
Medina Valley Family Practice
(10 Reviews)
> Get Phone Number & Directions
409 Madrid Street Castroville, TX 78009
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I am going to refer everyone I know here. I absolutely love this place.
by arthur sarem
February 28, 2012
What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by John
January 05, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
November 02, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this family doctor answer all of your questions?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
September 24, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. My appointment felt a little rushed. I understand that they are busy, but I would have liked a little more time. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.
by patient
July 01, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider have reasonable prices?
Absolutely!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
April 28, 2011
Was the waiting area spacious?
Yes
by Anonymous
April 11, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
March 28, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
March 28, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office too cold?
No, it was fine
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did they follow up with you after your appointment?
Yes.
Does this provider offer flexible appointment times?
Yes
by Anonymous
March 09, 2011
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Map and Directions
409 Madrid Street, Castroville, TX 78009