Mercy Bayot Moore, MD

Mercy Bayot Moore, MD
Mc Allen Diagnostic Clinic 301 Lindberg Ave Ste D McAllen, TX 78501
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I am going to refer everyone I know here. I absolutely love this place.
by A n C Ayala xxx.xxx.40.234
November 29, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider offer flexible appointment times?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider promptly return your phone calls?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Macarena xxx.xxx.100.77
November 02, 2013
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.111.109
May 20, 2013
Was this endocrinologist friendly?
Extremely Friendly
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this endocrinologist answer all of your questions?
Every question I had was answered thoroughly
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.68.226
October 30, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Fairly Easy
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Would you recommend this endocrinologist to others?
I Already Have
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by sandra xxx.xxx.81.148
October 19, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I am so happy and comfortable with each and everyone at that office.. I love them!
by Agapita Carreon xxx.xxx.68.226
July 19, 2012
I was so incredibly happy with the extreme friendliness of this doctor. It's something I look for in health care providers and found it here. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. Their office was nice and quiet. I was worried it would be overly loud but it was fine. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by cmw
February 21, 2012
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
January 25, 2012
This provider has some helpful information available online. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I was pleased with the friendliness of the doctor. It is something I look for in health care providers.
by sherrera
July 11, 2011
I don't know of anywhere else that would've taken better care of me. I had a great experience. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them.
by kat
May 18, 2011
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