Robert Jacobs, MD

Robert Jacobs, MD
Alamo Allergy Clinic 8285 Fredericksburg Rd San Antonio, TX 78229
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
He is excellent. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. Dr. Jacobs is confident, not arrogant, and humble enough to realize he continues the professional learning progress and listens to and responds to the patient. He has the patient's interest at heart. It was easy to get the appointment time that worked for my schedule. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Allergy Sufferer xxx.xxx.251.32
January 31, 2013
They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. When comparing them to others I have visited for the same condition, they are among the best I have seen. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by roman c
December 08, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this asthma - allergy specialist use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
December 04, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the waiting room chairs comfortable at this asthma - allergy specialist's office?
They were average
by Anonymous
November 15, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
June 14, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
April 04, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
March 07, 2011
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