Charles Jordan, MD

Charles Jordan, MD
Cumberland Pediatrics 1029 West Main St. Lebanon, TN 37087
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. They always take the time to listen to me. I know they really care about my children and what I have to say. They always make an extra effort to be polite and courteous.They followed up with me after my appointment and everything.
by Karen Golden xxx.xxx.86.184
June 25, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.14.21
April 03, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.78.23
March 26, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too cold?
No, it was fine
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.9.163
November 27, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Would you recommend this pediatrician to others?
I Already Have
by Anonymous
December 28, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you by name?
Sometimes, but not always
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
by Anonymous
October 23, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
July 14, 2011
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
June 28, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Would you refer this provider to a family or friend?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
June 08, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
March 31, 2011
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