Jan Brandes, MD

Jan Brandes, MD
300 20th Ave N Ste 603 Nashville, TN 37203
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
5 Star rating is for Dr. Brandes..the individual. The wait times are unforgivable, but the time afforded while interacting with me makes it acceptable. She is very knowledgeable and compassionate. After detailed incident logging and trial prescriptions, I am happy to say my migraines are controlled. Thank you, Dr. Brandes.
by S. Hubans xxx.xxx.206.215
September 08, 2022
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you experience unnecessary pain during your visit?
No
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by Anonymous xxx.xxx.233.82
August 02, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.9.144
November 07, 2012
She is an expert in migraines. I have been seeing her for 3 years during which she has been switching me among meds. Prior to going I was having 3 - 4 migraines a week. They got down to 1 - 2 every 10 days. With the last switch of meds 2 mo. ago I have not had a migraine since. Persistence pays. Because of her expertise she has a huge patient load. But if you are patient and persistent, she and her nurse practitioner will work with you until your migraines are gone. Her staff is definitely not as friendly but seem to be skilled.
by aa xxx.xxx.215.114
April 11, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
January 27, 2012
I was referred to Dr. Brandes by my physical therapist at Vanderbilt. There was an 8 month wait for new patient appt. but I was eager to find help and I trust my Vandy PT so I waited. My appt was initially scheduled for 8am, a month later they changed it to 12pm, the office called me the day before and had changed my time to 2pm and asked that I come in at 1:30 to do paperwork/intake. I arrived at 1:15 and was not even called back until 3pm. At 3:45, I went to the front desk and tried to reschedule as Dr. Brandes had missed the appt time COMPLETELY. The nurse came up and said she could check me in. I conceded and we went back and reviewed my paperwork, and she moved me into a different room to wait. I waited another hour and Dr. Brandes finally came in. She suggested we "start" me out on SIX different medications, and demanded I have an MRI and labs done. I declined as I have had both in the last 6mos and have shown no abnormalities. After rudely, condescendingly questioning me and asking for proof, she moved me down the hall where I waited 30min before walking out. 1:15-5:30 nothing gained, an entire afternoon lost.I will never go back. I have never, in 16 years, dealt with a doctor (neurologist, specifically) so terrible. I would never recommend her. However, if you are new to migraines and have never had a good diagnoses, she may be able to help you. She is knowledgable, but she's a pill-pusher. Read the book "Heal Your Headache," and you'll save yourself the trouble.
by ann
December 04, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's staff friendly?
Friendly Enough
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous
November 30, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
May 24, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
May 01, 2011
I had to wait forever after I arrived for my appointment, on almost every occassion. On some appointment days, I was left waiting anywhere from 3-5 hours before I was ever seen by Dr. Brandes, with absolutely no regard to my schedule and the time I had to take off work to come in for the appointment. I understand, they get behind, but you should not constantly over book and make your patients suffer for it! I was disappointed, frustrated and sometimes even angry because it threw off the rest of my day. They make no effort to make me feel special. I don't think they appreciate my loyalty to them. I did experience some pain that I felt could have been avoided, given the situation they created and put me through. I would not recommend this office to anyone that is suffering from migraines as it will only make them worse.
by happycat
March 30, 2011
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