Did this provider seem irritated to be working with you?
                        
                        
                            Somewhat, they could have been kinder
                        
                        
                            Does this provider give unbiased advice?
                        
                        
                            Yes
                        
                        
                            Did this provider ever dismiss your concerns as unimportant?
                        
                        
                            Sometimes, I usually have to convince them to look into the situation