Daniel Martin, MD

Daniel Martin, MD
Hilcrest Clinic PO Box 469, Hillcrest Clnc Erin, TN 37061
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Consumer Feedback

(9 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Doctor Martin is a very caring, Christian man. He is extremely knowledgeable, and is always more than willing to work with me in pursuit of my health goals. Knowing that I am a minimalist in medication, he even makes natural suggestions for problems I encounter, if any are available.

My ONLY complaint is that it takes a while to get an appointment with him. But when you want to be treated by the best in the area, that is simply a burden which you must be willing to bear.
by Terry Trainor xxx.xxx.179.239
June 21, 2013
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.104.185
October 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.128.211
May 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.71.180
April 13, 2012
Were you able to relax during your appointment?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
January 18, 2012
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous
December 22, 2011
Was this family doctor's staff friendly?
Not Really
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this family doctor use current and safe equipment?
No; the equipment needs to be updated
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
by Anonymous
August 10, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
July 07, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. Their staff is very friendly and professional. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They are always prepared for my appointment and remember everything about me. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by clark
March 01, 2011
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