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Fidel Makapugay, MD

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Fidel Makapugay, MD
(12 Reviews)
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491 W Poplar Ave, Family Medicine Partners Collierville, TN 38017
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider use excessive foul language?
No
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider have a good professional reputation within your community?
Not really, it could be better
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
by Unhappy xxx.xxx.29.138
July 10, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by David W. xxx.xxx.208.10
February 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.164.220
April 27, 2012
Would you recommend this family doctor to others?
I Already Have
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
February 23, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider prominently display their diplomas or business license?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
February 01, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office easy to locate?
Fairly Easy
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
January 30, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
December 31, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
November 02, 2011
Was this family doctor's staff friendly?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
August 09, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
July 15, 2011
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Map and Directions
491 W Poplar Ave, Family Medicine Partners, Collierville, TN 38017