Terry Hicks, MD

Terry Hicks, MD
2525 W Main St Ste 209 Rapid City, SD 57702
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Consumer Feedback

(3 Reviews)
Service
1 star average for Service
Environment
3 star average for Environment
Expertise
1.5 star average for Expertise
Staff
1 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this psychiatrist answer all your questions?
None of my questions were answered
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous xxx.xxx.220.175
January 20, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.196.197
May 04, 2012
Every time I've called and left a message, I've never heard back. It's extremely annoying. I wish they gave me good advice, but most of the time they only give me an excuse as to why he could not call me back regarding my daughters mental health. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. I was very surprised that they didn't want to answer my questions at all. In fact, they just ignored all of my questions. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best.
by Anonymous
March 05, 2012
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