Frank Rao, MD

Frank Rao, MD
Upstate Ent Assoc 1011 Tiger Blvd Ste 400 Clemson, SC 29631
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.109.143
August 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.183.162
May 07, 2012
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
No, I tried but they ignored everything I said
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
July 28, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I got an appointment quickly. I've never had to wait too long. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They always made sure that I wasn't in any pain.
by John
May 15, 2011
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