Edifel Macatuno, MD

Edifel Macatuno, MD
Upstate Pediatrics 407 W South St Union, SC 29379
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.77.10
November 18, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.93.92
May 01, 2013
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Would you recommend this pediatrician to others?
Yes
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.193.167
September 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.34.101
May 14, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this pediatrician friendly?
Polite Enough
Did this provider prominently display their diplomas or business license?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
February 07, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
Did you leave the office feeling satisfied with your visit?
Yes
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
by Anonymous
January 25, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this pediatrician friendly?
Yes
Did you experience unnecessary pain during your visit?
No
Does this provider give unbiased advice?
Yes
by Anonymous
December 16, 2011
Does this pediatrician use current and safe equipment?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
September 07, 2011
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