Does this provider give unbiased advice?
                        
                        
                            Not really. It felt like they just cared about making money.
                        
                        
                            Did this provider listen to your input and concerns?
                        
                        
                            Somewhat. But I mostly felt ignored.
                        
                        
                            Did this provider seem well-trained and experienced?
                        
                        
                            Yes, they seemed very qualified
                        
                        
                            Was the waiting area spacious?
                        
                        
                            Yes
                        
                        
                            Does this provider adhere to the customer is always right policy?
                        
                        
                            Sometimes, but not always