Cynthia Matthews Betts, MD

Cynthia Matthews Betts, MD
Grace Medical Group 3025 Farrow Road Columbia, SC 29201
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
This is my wonderful Doctor and I've been with her for awhile now, she have always made exact time to listen to what I've had to say about my health..... I appreciate all she have done toward getting me back into good health habits..

Thanks Doctor!
by Dorothy xxx.xxx.153.28
September 17, 2015
Does the provider's staff try to accomodate your schedule when booking appointments
Not really
Did this provider answer all of your questions?
Yes
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did you feel that your waiting time was acceptable?
No
Would you recommend this internist to others?
If I Had To
by Anonymous xxx.xxx.55.103
March 01, 2014
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer flexible appointment times?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.179.149
February 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.73.226
September 17, 2012
by Anonymous xxx.xxx.9.98
April 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by 2844 xxx.xxx.101.6
April 13, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
December 29, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider answer all of your questions?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous
July 11, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
May 11, 2011
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