Springwood Lake Family Practice; Springwood Lake Family Practice At Midtown Fam Med; Springwood Lake Family Practice At Woodhills Fam Med

Springwood Lake Family Practice; Springwood Lake Family Practice At Midtown Fam Med; Springwood Lake Family Practice At Woodhills Fam Med
Springwood Lake Family Practice; Springwood Lake Family Practice At Midtown Fam Med; Springwood Lake Family Practice At Woodhills Fam Med 1910 Gregg St Columbia, SC 29201
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
1 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Poor service. It takes over a week for the them to correct a mistake they made in prescribing the wrong medication to me. This is a medicine I've been taking for 3 years, so there is ample documentation. When I brought the error to their attention, it took them over a week to call in the correct medicine. Meanwhile, i went through significant and potentially dangerous withdrawals. (This is not a controlled substance either). I am horrified by the deterioration in basic customer,patient service at this practice over the past few years. The owners have apparently invested all their money in opening as many locations as possible, but the quality of service at each location has suffered tremendously. They do not seem to care much about their patients anymore - it's more of an assembly line, highly impersonal operation.. I can't wait to find a better health care provider. This is unacceptable.
by Kathryn xxx.xxx.63.2
November 25, 2015
Would you recommend this family doctor to others?
I Already Have
Does this provider take that extra step to make you feel special?
Yes
Was this family doctor friendly?
Extremely Friendly
Did you feel like this provider's office was sufficiently staffed?
Mostly
Was this family doctor's staff friendly?
Yes
by Anonymous xxx.xxx.203.101
March 03, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
by Anonymous xxx.xxx.63.2
June 27, 2013
Does this family doctor use current and safe equipment?
Not at all; the equipment is dangerous!
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Were the waiting room chairs comfortable at this family doctor's office?
Not at all; cheap and plastic
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous
September 12, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider late to your appointments?
No, they were on time
Was this provider's staff friendly?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous
July 05, 2011
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