Mark Frattali, MD

Mark Frattali, MD
Northeastern Eye Institute 940 Jefferson Ave Scranton, PA 18510
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office easy to locate?
Fairly Easy
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.64.10
April 16, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Would you recommend this ENT otolaryngologist to others?
Yes
Was this provider late to your appointments?
No, they were on time
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
December 19, 2011
Would you recommend this ENT otolaryngologist to others?
I Already Have
Was this provider late to your appointments?
No, they were on time
Does this provider promptly return your phone calls?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
August 30, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 07, 2011
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