Deborah Kulp Hugues, MD

Deborah Kulp Hugues, MD
Urologic Associates-Chester 1450 E Boot Rd 600B West Chester, PA 19380
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this urologist have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this urologist answer all of your questions?
Every question I had was answered thoroughly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.42.137
October 28, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this urologist prominently display their diplomas or business license?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.202.72
August 05, 2013
Did this urologist rush your appointment?
No, I was able to ask as many questions as I wanted
How would you compare this urologist to others in his/her field that you have visited?
Among the best I have seen
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did you feel safe in this urologist's care?
Absolutely! I knew I was being cared for by an expert!
Did this urologist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
by Anonymous xxx.xxx.150.179
April 30, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this provider's office easy to locate?
Fairly Easy
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.186.182
April 15, 2013
Did this urologist prominently display their diplomas or business license?
No, I never saw one
Did you experience unnecessary pain during your visit?
No
Was this provider's office too cold?
No, it was fine
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous xxx.xxx.82.184
March 02, 2013
Did you feel safe in this urologist's care?
Yes
Was it easy to find parking at this urologist's office?
Extremely easy, and close to the entrance
Does this provider always put the customer first?
Yes, they always put customers first
Was the waiting area spacious?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.4.84
December 11, 2012
The staff was nice enough but the bathroom (where I was directed to leave a urine sample) was dirty and I was the first appointment of the day. Dr. Kulp responded to my problems as if from a script - she was not interested in hearing anything I had to add - and in fact - information that I offered that was pertinent to my problem was dismissed as not "her area of concern". In fact, she never even examined me to see if there was anything physically obvious that would explain my symptoms. She sent me off - in pain - with a checklist of tests I had to undergo (that would take 4-6 weeks to complete) before she would see me again. It was "cookie-cutter" urology.
by nbrown xxx.xxx.7.136
September 18, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.82.184
August 18, 2012
Felt like I was wasting my money. Was never addressed by name in five years. Requires three annual tests while not really providing any treatement.
by Anonymous xxx.xxx.124.1
August 15, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. Dr Kulp is very easy to talk to. Very great personality!
by D Brown xxx.xxx.212.250
July 18, 2012
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