Charles Letocha, MD

Charles Letocha, MD
Ophthalmology Associates-York 1945 Queenswood Dr York, PA 17403
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Consumer Feedback

(24 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Great doctor, would definitely recommend to my friends and family.
by Norma Howdyshell xxx.xxx.96.121
August 17, 2015
Was this provider friendly?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Was it easy to make an appointment with this provider?
Yes
Does the provider's staff treat you well?
Yes
by Anonymous xxx.xxx.80.252
March 25, 2014
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider have reasonable prices?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Would you recommend this ophthalmologist to others?
I Already Have
by Fred Marsik xxx.xxx.37.151
January 28, 2014
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.230.178
September 21, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.233.132
March 16, 2013
Were you able to relax during your appointment?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.95.21
January 24, 2013
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.116.145
December 13, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by it guy xxx.xxx.213.194
October 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.67.117
September 10, 2012
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by A doc xxx.xxx.81.254
August 16, 2012
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