Stephen Townend, MD

Stephen Townend, MD
Wade-Townend Pediatric Assoc 330 Paoli Medical Bldg Ste 330 Paoli, PA 19301
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Old school doc that doesn't really welcome questions - or answer them. A good guy who has just been left behind by the times and he and his practice haven't really bothered catching up. I heard more about his golf trip in regards to his weight loss/gain cycle as a way to relate to my child's weight gain than I ever cared to. Not relevant and bit 'ol waste of my time. I'm moving on.
by Bobo xxx.xxx.248.65
July 28, 2014
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.235.175
May 07, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.219.253
June 28, 2012
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. They didn't like the way I spelled her so they crossed out her name on her chart and spelled it the way THEY thought it should be.
by Not happy xxx.xxx.132.63
May 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.0.220
May 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Sara xxx.xxx.99.109
March 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.128.82
March 14, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
February 29, 2012
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
by Anonymous
December 16, 2011
I found the staff a little insensitive to me wating in the examination room for more than 45 miutes. If I am expected to arrive on time. I expect to be seen within a reasonalbe amount of time once I arrive (10 minutes). When a Physician is running behind which I do understand happen, the greatest compliment to service is to communicated with the parent and patient so we can make informed decisions. My time is also valuable. The office staff made it about how they were in a bind and how difficult their day had been....... mine too!

Michael Shuler
by Michael Shuler, Sr.
October 26, 2011
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