Richard Lorenzo, DO

Richard Lorenzo, DO
Complete Healthcare for Women 1050 Gilmore Avenue Suite A Richland, WA 99352
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Dr. Lorenzo is wonderful! I like that I just see him and not a rotating schedule of doctors. He is on time the majority of the time, efficient, and definitely keeps a calm demeanor, especially while giving birth. The staff is also great!
by CJ xxx.xxx.10.144
June 23, 2016
We chose Dr. Lorenzo after checking reviews for several doctors online. Most of our friends suggested going to Dr. Smith at Trios but we wanted to deliver at Kadlec. We sincerely regret our decision to choose Dr. Lorenzo.

Our first few visits with him weren't bad, but there was no connection and he was always rushed, and there was a constant tone of condescension in his voice. We looked past these somewhat minor details considering the good reviews and the amount of experience he has. As the visits proceeded his massive ego started to show through his earlier facade. Frequently my pregnant wife would leave the appointments crying, worried that she couldn't trust this doctor.

At our 36 week appointment we came with a few questions about Group B Strep. My wife has allergic reactions to some antibiotics which make her vomit(this would not be fun during labor), so I politely asked the simple question "Why do the antibiotics have to be given during labor?" I was hoping they could be given before labor. Dr. Lorenzo really lost it, from this simple question. He got pink in the face, raised his voice and started saying things like "You really want to come in here and talk about medical theory?!", "You think some idea you just came up with will replace years of medical practice?!", "I went to years of schooling and have been practicing for years and you want to talk about this stuff?!". My wife and I were shocked. His massive ego got the better of him and couldn't hide beneath the surface anymore. My wife and I calmly explained that we just didn't want her to get sick from the antibiotics during labor.

We left the appointment with a feeling of dread. How could we trust this maniac with our child? What if he loses his temper during our sons birth? Yet, we felt like we were stuck because she was already 36 weeks along. During the next few days, my wife and I literally lost sleep trying to figure out what to do next. We talked to several friends and they suggested finding a new doctor, so we did. We found Dr. Logston he's a wonderful OB/GYN and has a great personality.
by New Father xxx.xxx.62.162
September 15, 2015
I would definitely recommend Dr. Lorenzo to my friends. He answered all my questions and was helpful in solving my problem. The staff is friendly and courteous. The wait times are very short. What more could you ask for? I have never had such a good experience with the doctor's office.
by RB xxx.xxx.170.80
October 27, 2014
I highly recommend him. His staff are amazing, friendly and FUNNY!. They remember you by name every time you visit. Dr. Lorenzo listens well to his patients and I always trusted his decisions. He never pressures you and respects your opinion. I had my baby through a c-section and Dr. Lorenzo was amazing in the operation room, making sure I was calm and well cared for! I highly recommend him!
by MT xxx.xxx.229.106
August 19, 2014
This is one of the friendliest and most welcoming offices I've ever visited. Dr. Lorenzo made me feel valued and important. When comparing Dr. Lorenzo to other doctors I saw before I moved to the Tri Cities he is among the best I have ever seen.
by Lupe xxx.xxx.68.196
January 28, 2014
Does this OBGYN use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider have reasonable prices?
Absolutely!
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
Was this provider's staff friendly?
Yes, they went above and beyond
by JR xxx.xxx.40.195
January 27, 2014
Not only do my appointments never get canceled last minute, they take time out of their day to call to remind me so I don't forget. They are extremely reliable. He would never suggest that I buy something that wasn't necessary, and never pressured me. He was always very considerate and professional. I am confident that I was called the minute my test results were ready-fastest I've ever seen. His office staff were extremely polite on the phone as well. This is one of the friendliest and most welcoming offices I've ever visited. They put in the extra effort to make me feel valued and important. Go to Dr. Lorenzo if you want to be well-cared for and respected.
by KarenF xxx.xxx.145.37
March 20, 2013
Dr. Lorenzo and his staff always make me feel like a human being and not just another patient. He always answers my questions and explains things without making me feel dumb. I feel very comfortable asking questions and he seems very knowledgeable. I never have to wait more than a few minutes in the waiting room and all the staff are genuinely friendly people.
by katie xxx.xxx.211.130
October 19, 2012
Dr. Lorenzo made sure every single question I had was answered. His staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with Dr. Lorenzo's professionalism and bedside manner. Every woman deserves a doctor like him.
by Sheri xxx.xxx.29.226
May 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.10.152
March 20, 2012
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