Did a staff member acknowledge or greet you when you entered?
                        
                        
                            Yes, I was greeted when I walked in
                        
                        
                            Does this provider always take that extra step to make you feel special?
                        
                        
                            Absolutely, they always make me feel like I'm their only patient.
                        
                        
                            Does this provider offer flexible appointment times?
                        
                        
                            Absolutely! I never have a problem!
                        
                        
                            Was this provider friendly?
                        
                        
                            Yes
                        
                        
                            Did this provider listen to your input and concerns?
                        
                        
                            Absolutely! This provider always listens carefully to what I have to say!