Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider leave you unattended for an extended period of time?
No, I was always attended to