Charles Gerlach IV, MD

Charles Gerlach IV, MD
Goldman & Assoc 4700 Union Deposit Rd Ste 120 Harrisburg, PA 17111
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.121.244
April 05, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
January 16, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office easy to locate?
Fairly Easy
Was this provider friendly?
Polite Enough
by Anonymous
November 10, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
November 09, 2011
I was very satisfied with my visit. They were helpful and I left feeling encouraged. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by Shirley
November 04, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
July 20, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
July 11, 2011
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider prominently display their diplomas or business license?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
June 06, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
April 12, 2011
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They gave me sufficient information to make a decision about my treatment plan. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by ralph ward
March 28, 2011
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