Eric Schoeppner, MD

Eric Schoeppner, MD
Derasse Schoeppner Walker 1723 Northampton St Easton, PA 18042
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Consumer Feedback

(2 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Dr Schoepner is a good Dr but his office staff are very rude and incompetant in my opinion. They do not acknowlegde you when you enter and even afetr standing in front of the window for 5 minustes still do not respond/ Double book appts/ very rude when questioned about the issue. their customer service skills need some major work. canceled my scheduled time when i was sitting in waiting room and blamed me for not letting them know i was here. I am 6'2" 260lbs I am not easily missed. I stood in front of the window for 5 minutes waiting to be acknowldged. Then was laughed at for my wifes condition when i questioned why they canceled the appt. maybe they should have a bell at the window so you could ring it to let them know you are standing there since they dont acknowlegde you
by lanny xxx.xxx.191.36
December 31, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
March 24, 2011
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