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Thomas Castellano, MD

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Gastroenterology Specialists

Kingston, PA

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Thomas Castellano, MD
Gastroenterology Consultants
(8 Reviews)
> Get Phone Number & Directions
382 Pierce St Kingston, PA 18704
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this doctor's staff friendly?
Not Really
Does this doctor use current and safe equipment?
No; the equipment needs to be updated
by Anonymous xxx.xxx.26.128
November 18, 2014
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this gastroenterologist answer all of your questions?
Every question I had was answered thoroughly
by barb xxx.xxx.83.47
August 29, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by jane doe xxx.xxx.151.8
March 22, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Are you going to visit this provider again?
Without a doubt!
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.242.85
March 05, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.180.48
April 16, 2012
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was so impressed by their office equipment. Everything was state-of-the-art and so sophisticated!
by colleen
February 02, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
August 17, 2011
Would you recommend this provider to others?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
April 25, 2011
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Map and Directions
382 Pierce St, Kingston, PA 18704