Jeffrey Matthews

Wellness.com Featured Provider
Jeffrey Matthews
Jeffrey P. Matthews, DO Office

(484) 573-5116

Fax (484) 573-5122 965 Baltimore Pike Springfield Square, Suite 2B Springfield, PA 19064

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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Would you recommend this doctor to others?
No
Did this doctor answer all of your questions?
Some were answered
Was this doctor's staff friendly?
Friendly Enough
Was this doctor friendly?
Friendly Enough
Was this provider's staff friendly?
Somewhat
by Anonymous xxx.xxx.73.185
November 18, 2014
She had absolutely no bed side manner...she also did not show concern for my concerns. I was looking for a new doctor, and I can tell you this much I did not find her here. Her staff is her family, and you can tell, the only reason I ever went back was to see the nurse practitioner, who was amazing. I was very disappointed with my experience with Mary DeCaro. She should really be ashamed of herself.
by Melissa xxx.xxx.6.249
August 13, 2014
Would you recommend this family doctor to others?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider give unbiased advice?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.12.190
September 03, 2013
Felt like she didn't take me seriously. Went for a simple antibiotic for a sinus infection (that I always get and go there on a daily basis for allergy injections) and she sends me home telling me to take mucinex. Called my allergist and she called me in a prescription.
by joe xxx.xxx.95.114
July 02, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you recommend this family doctor to others?
Yes
Did this family doctor answer all of your questions?
Yes
by Anonymous
January 23, 2012
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by Brian
September 28, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous
August 20, 2011
I don't know what kind of person can bear to recieve 'care' from Mary De Caro, but I found her to be the most unprofessional and uncaring medical health 'professional' I have ever met. This woman thinks it's funny to laugh at embarrasing symptoms when you explain them to her, and then share it with her office staff! I have never found someone so insensitive and vulgar in my life! When I asked to transfer my records her staff LIED to me and told me they were sent free of charge to my new doctor, and then when I trusted them by waiting a month for this to happen, I called back and was LAUGHED AT for believing them. I asked for proof of shipping or delivery and they had none. I asked them to please ship the records again since it was promised to be done and they HUNG UP on me! As a paying customer/pateint, who is feeling sick and going to her in need of wellness care, the way she treated me was beyond inappropriate and downright traumatic. I reported her to my insurance company but they said there was little they could do due to PA law. Apart from a lawsuit, there was nothing for me to do but pray that I never encounter someone as awful as Mary DeCaro again. Perhaps karma will find its way back to her.
by jojo47911
March 26, 2009
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Primary Specialty

Osteopathic Doctor

Practice Jeffrey P. Matthews, DO
Gender Male