Paul Wilson III, DO

Paul Wilson III, DO
Springford Family Practice 307 S Lewis Rd Royersford, PA 19468
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
4 star average for Recommended
Staff
5 star average for Staff
Value
5 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by George Hine xxx.xxx.25.83
July 14, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
by aj xxx.xxx.107.126
April 24, 2014
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.48.1
January 29, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider remember you by name?
Sometimes, but not always
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.173.154
November 07, 2012
Was the waiting area spacious?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
February 23, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 26, 2012
They always make sure to return my phone call as soon as possible. They've never left me waiting. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. It is obvious that their office is cleaned regularly. It was fantastic. What I liked was how friendly the doctor and staff were here. I felt welcomed and think I will be returning.
by lisa
April 18, 2011
This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. The restrooms here weren't that clean, but they weren't out-of-control disgusting. I didn't mind using them but would have preferred a cleaner facility. The chairs in the waiting room were not too comfortable. I didn't want to wait too long.
by Memory
April 02, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
March 07, 2011
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