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Mark Testa, DO

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Mark Testa, DO
Steingard & Testa Medical Asso
(28 Reviews)
> Get Phone Number & Directions
2601 S 12th St Philadelphia, PA 19148
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
their phone is always busy if they answer they put you on hold a d then hang up you can't even leave a message they have no service for that.after going their for many years I had an argument with the front desk because she told me I didn't have insurance whenI knew I did because I went to urgent care 2 days befire and they took my insurance . I have sinced changed dr. and am very satisfied.
by Evelyn Sylvestro xxx.xxx.91.166
January 30, 2019
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.18.205
October 01, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.148.94
April 12, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.222.171
March 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Barbara Magaw Morrissey xxx.xxx.243.167
March 19, 2012
When comparing them to others I have visited for the same condition, they are among the best I have seen. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible.
by tom power
January 24, 2012
The wait was absolutely ridiculous. It messed up my entire day. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored.
by looking for a new dr.
January 23, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 11, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
December 30, 2011
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Did you experience unnecessary pain during your visit?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
December 20, 2011
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Map and Directions
2601 S 12th St, Philadelphia, PA 19148