Gordon Donaldson, DO

Gordon Donaldson, DO
Morgantown Family Practice PO Box 488 Morgantown, PA 19543
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
December 19, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider give unbiased advice?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
December 02, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did you feel safe in this provider's care?
Yes
Are you going to visit this provider again?
Sure
by Anonymous
October 31, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this family doctor's staff friendly?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
September 08, 2011
Staff was not knowledgable in basic, daily information regarding policy, resulting in significant delays. Extremely lengthy examination room wait, with no estimate on wait time. Seems like lack of regard for people who work during the day. They barely spent two minutes with me and almost completely ignored me. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. For a family doctor, they are rather guarded and cold.
by waitingin19543
August 22, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
August 18, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
August 14, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
July 11, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this family doctor friendly?
Extremely Friendly
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 05, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it easy to make an appointment with this provider?
Yes
by Anonymous
May 30, 2011
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