William Carroll, MD

William Carroll, MD
Newtown-Edgemont Family Med PO Box 728 Broomall, PA 19008
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
The wait time is negligible. They answered my questions, and are always available if I think of any more questions I want answered. Their staff is friendly and welcoming. They are so warm and professional, and make the whole experience that much better. The office is very easy to get to, parking is right in front of the office, which is hugh plus! I didn't have any trouble finding it at all. I will absolutely return. I have been going to this office (Dr. Carroll) for years, as have many other family members...now 3 generations!
by Sherry W xxx.xxx.82.121
September 14, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
January 16, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
November 30, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it easy to make an appointment with this provider?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
June 22, 2011
It is obvious that their office is cleaned regularly. It was fantastic. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Their staff is very friendly and professional. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
by Ted Meehan
June 21, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Are you going to visit this provider again?
Without a doubt!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
by Anonymous
April 21, 2011
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