Donna Mackay, MD

Donna Mackay, MD
Burgoon Mackay & Schuler 266 Lancaster Ave Ste 304 Malvern, PA 19355
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Consumer Feedback

(92 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Go to check out my skin for any potential cancerous cells, if suspicious they are removed.. I don't have it so they are doing a great job.
by SteveR xxx.xxx.154.250
February 09, 2017
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this doctor to others?
I Already Have
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Do you feel like this provider's office is well staffed?
Yes
by Anonymous xxx.xxx.173.154
July 13, 2016
Personable, efficient and confident. Lots of experience and good at what she does.
by joe thomson xxx.xxx.240.226
June 15, 2016
I agree with one of the recent responses…the front desk employees are rude, unhelpful and don't smile! They don't even acknowledge you when you walk in…no one greets you they all keep their heads down. I have waited for more than 15 minutes but when I called to tell them I was running late (10 minutes) they wanted to reschedule my appt. I told them that was unacceptable, that I have waited well over 15 minutes for the doctor so they can wait for me. They didn't like it but they kept my appt. My time is as valuable as any doctor!
by Unacceptable xxx.xxx.65.158
January 15, 2015
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
by Anonymous xxx.xxx.47.75
November 12, 2014
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor friendly?
Extremely Friendly
Were the restrooms well-stocked at this provider's office?
Yes
by Anonymous xxx.xxx.176.85
November 10, 2014
Please enter your review here.
by Claudia Seibert xxx.xxx.100.1
October 14, 2014
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes
Do you think that the provider's staff are well trained?
Mostly
by Anonymous xxx.xxx.41.36
September 15, 2014
Would you recommend this doctor to others?
I Already Have
by Anonymous xxx.xxx.58.109
September 08, 2014
My family has been patents of Dr. MacKay for many years. We are all leaving the practice and I would not recommend them. I find her front desk staff to be very rude and cold they treat you as if they are doing you a favor. Hopefully you will never have issues with your insurance company and need their assistance because if you do they will not help you. Dr. MacKay yelled at me over the phone saying her staff does not get paid to deal with insurance companies. She was very unprofessional and would not let me get a word in and did not offer any solution to my issue. I do not recommend this practice.
by Malvern patient xxx.xxx.1.160
September 04, 2014
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