Stephanie Mackey, MD

Stephanie Mackey, MD
Dermatology Associates 800A New Holland Ave Lancaster, PA 17602
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Consumer Feedback

(52 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor friendly?
Extremely Friendly
Would you recommend this doctor to others?
I Already Have
Did this provider have an entertaining selection of waiting room magazines?
Absolutely
by Anonymous xxx.xxx.172.155
June 04, 2014
Would you recommend this doctor to others?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor friendly?
Yes
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
by Anonymous xxx.xxx.113.185
April 21, 2014
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous xxx.xxx.82.115
April 02, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Kathryn Johnson xxx.xxx.13.133
January 13, 2013
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous xxx.xxx.198.103
December 18, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Kelly xxx.xxx.152.132
October 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.67.75
July 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.124.97
June 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Katie xxx.xxx.88.186
June 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.40.199
May 22, 2012
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